FAQs

What is Tantra Tees?

Tantra Tees is about empowering women to take back their strength, to say “Enough is ENOUGH, this IS abuse, I CAN have a better life!”  Many victims of domestic violence are shattered. The Tantra Tee tee-shirt line is meant to inspire, to raise hope, and to call to action.

Do I have to register for an account to place an order?

No. We do not require customers to register for an account to place an online order.

How do I place an order?

You can place an order online using our online store powered by Shopify. For help using Shopify please visit their website.

What does it mean if my size is not available online?

If your size is not available within the size drop down selection, then this size is unavailable for online purchase at this time. 

I'm having problems placing an order. What can I do?

We recommend that you first check to make sure all of your billing information is the same as it appears on your credit card statement. If you continue to experience problems placing an order, please contact our customer service.

 

How do I determine the shipping charges on my order?

The shipping charges will appear on the checkout page of your order. You can see the shipping charges BEFORE you purchase your order.

How can I make sure my order went through?

Once you successfully place an order, you will view a receipt page. On this page will be your order confirmation number. If you do not see a receipt page after submitting your order, your order has not been placed. A copy of your receipt will also be emailed to the email address that you specified on your order.

What forms of payment can I use?

We accept Visa, MasterCard, American Express.

Is there sales tax applied on my order?

We apply sales tax to all orders shipping to addresses within California, Colorado, Florida, Hawaii, Massachusetts, Nevada, New York and Texas.

How will I know that my order has shipped?

As soon as your order ships, we will send an email confirming the shipment. This email will provide you the tracking information for your package. If you have any questions regarding your order, please contact customer service.

How long does delivery take?

The delivery time depends on the shipping service you choose. 

Will I get a receipt when I order?

Yes. As soon as your order is placed, you will view a receipt page with your order confirmation number.
A copy of your receipt will also be emailed to the email address that you specified on your order. You will receive this email typically between 1-6 hoursafter placing your order. A paper copy of your receipt will be placed within your package as well.

How do I return something I ordered?

To read our instructions on how to return an item please contact customer service.